We’d love to hear from you! Check out our Frequently Asked Questions below-
if you still need an answer, please email us at hello@handlettereddesign.com.

We may have already answered your question, friend!

See some of our more frequently asked questions and their answers here:

What pen should I use?
With the Creative Lettering Journal, you can start with any pen you already have or the Crayola Super Tip markers works really well too!

If you have the Guide to Mindful Lettering, you may want to have a brush pen since that teaches brush lettering techniques.

We sell a starter pen kit that is great when you are beginning. You can also find a list of Lisa’s favorite pens and lettering supplies here.

Are pens included with the books?
Pens are not included with our books and are sold separately. You can find them on our site here!
Which book should I get?
Both books are great for beginners and teach different techniques. The Creative Lettering Journal teaches faux calligraphy and the Guide to Mindful Lettering teaches brush lettering.

If you haven’t done lettering before, the Creative Lettering Journal is a great book to start with. It has alphabet practice guides, as well as some quotes to trace for practice.

My package says it has been delivered, but it is not here!
It can happen that it says it is delivered, but it actually arrives a couple of days later. If after a few days, your package has still not arrived, please email us and let us know.
Do you ship internationally?
Yes, we do ship internationally. You can see the shipping prices once you go to checkout in our store. The shipping is the second step and it will give you the options available as well as the prices.
Do you take returns?
We try very hard to describe our products in detail on our website and due to the nature of our products, we do not accept returns. (If you have any questions about the product, feel free to contact us!). In the instance that the physical goods that you receive are defective or damaged, we will gladly exchange your item for a new one. Once the product is shipped back to us, we will exchange the item or refund the purchase price.
How do I login to my courses?
You can access the courses by going to  http://hand-lettered-design.thinkific.com/users/sign_in and logging in with your email address and the password that you created when you purchased the course.
Where can I find your courses?
You can find a list of our courses at https://handlettereddesign.com/online-courses/